Our Professional Plumbers Answer Homeowners’ Top Plumbing FAQs

Home plumbing can seem confusing and intimidating—all you know is that you want to avoid clogs and leaks. But there are a few plumbing questions we hear often from our customers, including how to keep shower drains clear, why fixtures often have a pink tint to them, and how to keep your garbage disposal running for longer. Keep reading to find answers to these and other common plumbing questions.

A running toilet usually means your float is out of place or your flapper is damaged. This problem isn’t just annoying, it can rack up water bills and cause damage if left untreated. Remove the lid to your toilet tank and look to see if the water level and float are too high. If so, water will continue draining. Simply adjust the float height and the water level will follow.

If the flapper is cracked or loose, you’ll need to replace that to prevent water from leaking through. Test it by placing a few drops of food coloring into your tank. If it leaks into the toilet bowl, you’ll know your flapper is the problem. Remember to call if you don’t feel comfortable with these plumbing repairs—our professional plumbers are on call to help 24/7.

We know it’s tempting, but try and avoid using Drano® or other chemical cleaners. These harsh liquids can erode older piping and cause leaks. Instead, opt for a professional and natural drain opener, like Bio-Clean. It works in the same way but is much better for your plumbing system.
Minerals, sediment, or rust can all cause your water to turn brown or discolored. Typically, the water will clear itself within a few hours, but if yours doesn’t, it’s best to call for a professional inspection to see if the cause is dangerous.
It depends on a few different factors, including water quality and how often your system is used. But the average lifespan is 8 to 12 years. If your water heater is acting up, give us a call right away to get it looked at before it breaks down and causes water damage. We specialize in water heater recommendations and professional installations.
Traditional water heaters store 30 to 50 gallons of hot water, so it’s available the moment you need it. Tankless water heaters—also known as on-demand water heaters—draw and heat the water as it runs through a heat exchanger and then delivers it to your faucets or shower. While tankless water heaters cost more upfront, they use far less energy compared to a traditional water heater which has to maintain up to 50 gallons of hot water around the clock.
You likely have a leak somewhere that’s drawing extra water. Start by testing your toilets with a few drops of food coloring in the tank, like we mentioned above. If your toilets aren’t to blame, you’ll need a pro to inspect your home and find the cause.
Shower drains often clog because soap scum, dirt, and hair build up and cause blockages. Long hair is particularly bad because it collects the soap scum and sticks to drain walls more easily. If your shower drain keeps clogging and causes slow draining or backups, you may have a blockage farther down your sewer line and need more than a routine cleaning—that’s when you call our plumbing pros.

To prevent future clogs, invest in a hair catcher which sits over your drain and catches hair and other debris before it can enter your drain. Just empty the catcher regularly to keep things moving.

Stop using it right away! Turn off the power and locate the reset button, usually located on the bottom of the disposal. Press the reset button and turn the power back on. Your disposal should be working again—if not, it may need a repair or replacement. We can help with both.
Follow these tips to better maintain your garbage disposal:

  • Always use cold water when running your garbage disposal to solidify any grease/oil
  • Pour dish soap into your garbage disposal while its running to keep it clean
  • Grind up lemon rinds to eliminate rotten food smells and leave a fresh scent behind
  • Use your garbage disposal regularly to extend its lifespan
We hear this question a lot and always tell our customers to pay close attention because a running sump pump can burn out its motor much quicker, leaving you with a flooded basement. If your sump pump is running even when it’s not raining, your float may be stuck in the “on” position and need an adjustment.

If you call to schedule service, ask us about having a battery backup sump pump installed to protect yourself against a costly home flood. And read through our blog to learn about five signs your sump pump is failing.

Worried something is wrong with your plumbing? Reach out or call to schedule service or ask your question.