Heating Frequently Asked Questions and Tips

  1. Check that your thermostat is set just above room temperature and that the system switch is on the HEAT or AUTO position.
  2. The fan switch set to ON will provide continuous airflow. If set to AUTO the blower will turn on only when the heating system is running.
  3. Try to get the system to turn on by turning up the thermostat temperature to the highest setting.
  4. Check all registers to make sure they are open and unblocked.
  5. Check your power disconnect switch by the unit.
  6. Take a look at your electrical panel breaker box to make sure a circuit isn’t blown.

Gas Furnace

  • Make sure the gas control valve to the furnace is open.
  • Check your pilot light.

Oil Furnace

  • Check the level of oil in your tank.
  • If there is low air flow from your registers, the air filter may need to be replaced.
  • Press the reset control one time. If it shuts off after a minute or so, call Sabre right away.
Your home should be set up for only one type of heating system — either a furnace or a boiler. A furnace blows warm air through the duct system and a boiler circulates hot water through pipes to steam radiators. New construction homes and businesses tend to install furnaces because they cost less than a new boiler system and are cheaper to repair. Switching from one system to the other would be an extremely expensive process.
A furnace’s general life span is between 15 and 20 years. Signs of a furnace that needs to be repaired or replaced can include pilot light outages, delayed ignition, yellow or fluctuating flame, abnormal amounts of soot or corrosion, fluctuating heat, and an egg-like smell from sulfur. If you’re experiencing any of these symptoms, contact Sabre and we’ll have a knowledgeable service technician provide you with suitable options for repairs and replacements.
Annual Fuel Utilization Efficiency measures the efficiency of the fuel used by your furnace. In the past, furnaces were allowed to be as low as 60 percent. In 1992, the government authorized a minimum AFUE rating of 78 percent. New furnace installations have a high fuel efficiency and allow more energy savings!

Monitoring the level of humidity in your home is a good starting point. A healthy amount is between 35 and 50 percent. Dry air can cause people to feel chilly because the moisture on their skin is evaporating. A normal level of humidity can cause the air to feel warmer and allow homeowners to set the thermostat to a lower temperature. This will help maintain your comfort and keep your energy bills lower.

When you have a common cold, a humidifier can alleviate some discomfort. The same goes for everyday use—especially during the cold season. Dry air can cause or contribute to dehydrated skin, sore throats, itchy eyes, and bloody noses. It is actually easier for you to catch a cold or the flu in dry air conditions, which can cause an inflamed lining in your respiratory tract. But be aware of the other extreme: A high level of humidity can cultivate mold, bacteria, and fungi that is then released into the air you breathe.

Immediately open the windows to air out the house and then call Sabre or your local gas company to report it. They will come and shut off the gas and diagnose the problem. If you know where your gas meter is located, you can turn the gas off yourself. You should see two pipes connected to your gas meter, one that goes into the ground and one that goes into the side of your home. Use a pipe wrench to turn off the valve coming from the ground (it should be in the horizontal position). Even if you turn the gas off yourself, be sure to contact Sabre as soon as possible so that we can properly repair the problem.

When you have a question about your furnace or boiler, contact Sabre’s indoor comfort professionals to keep you safe and cozy in the winter.